This post deals with the nVision problem whereby the nVision process request fails with message "Process request status of initiated or processing but no longer running". Here is a link on PeopleSoft Customer Connection which talks about the issue and the configuration required to ensure nVision is setup correctly.
http://www.peoplesoft.com/psp/portprd/CUSTOMER/CRM/c/C1C_MENU.C1_SOLN_SUMMARY.GBL?page=C1_SOLN_SUMMARY&SETID=SHARE&SOLUTION_ID=200733714
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